Shipping policy

Shipping Policy for Picksmart Stores 

 

At Picksmart Stores, we aim to provide a seamless and reliable shopping experience. Below is our shipping policy to ensure you know what to expect when placing an order with us. 

 

 

 

 1. Shipping Locations 

- We currently ship to all regions within Qatar. 

- International shipping is available with additional charge 

 

 

 

 2. Shipping Fees 

- Shipping fees are calculated based on the delivery location and the size/weight of the order. 

- Free shipping is available for orders above QAR 200. 

 

 

 

 3. Processing Time 

- Orders are processed within 1-2 business days after payment confirmation. 

- During peak seasons or holidays, processing times may be slightly longer. 

 

 

 

 4. Delivery Time 

- Standard delivery within Qatar takes 3-5 business days after processing. 

- Express delivery options may be available for an additional fee. Please contact our customer service team for details. 

 

 

 

 5. Order Tracking 

- Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the status of your delivery. 

 

 

 

 6. Delivery Issues 

- If you encounter any issues with your delivery (e.g., delayed or missing package), please contact us immediately at: 

  - Email: info@picksmartstores.com 

  - Phone: +974 7202 0407 

- We will work with our shipping partners to resolve the issue as quickly as possible. 

 

 

 

 7. Undeliverable Orders 

- If an order is returned to us as undeliverable (e.g., incorrect address, recipient unavailable), we will contact you to arrange a reshipment. Additional shipping fees may apply. 

 

 

 

 8. Contact Us 

For any questions or concerns regarding our shipping policy, please reach out to us at: 

- Website: [www.picksmartstores.com](http://www.picksmartstores.com) 

- Email: info@picksmartstores.com 

- Phone: +974 7202 0407 

- Address: Mirqab Mall, Doha, Qatar 

 

 

 

Thank you for choosing Picksmart Stores! We appreciate your trust and look forward to serving you again. 

 

*Note: This policy is subject to change without prior notice. Please check our website for the most up-to-date information.*